All of our products include free shipping within the contiguous United States.
All Mattress Toppers, Pillows and Mattresses (with the exception of King Size Mattresses) ship out within 1 business day. Orders of these products received by 4PM CST will ship out the same day (Monday - Friday). King Size Mattresses and Organic Cotton Covers (4" - 12") require 1 additional business day for shipping. The vast majority of our products are shipped through FedEx. We occasionally ship through UPS, USPS, or Freight if needed. We don’t require a signature for delivery, but we can do so upon request. Please feel free to inquire with us about estimated shipping time of specific items before ordering. We will do our best to accommodate specific shipping requests. You will receive an e-mail with the shipment tracking number when a label has been created for your shipment.
We also ship to Alaska, Hawaii and Canada. We may be able to ship to other countries upon request. We will not be responsible for the cost of any taxes, duties, customs charges etc. when shipping to a foreign country (including Canada). Our shipping charge covers only the cost of shipping the item.
If requested, we can expedite the shipping of an item. The expedited shipping costs will depend on the item itself, so please contact us and we can give detailed information depending on your situation!
Many of our items are vacuum packed or roll packed. If this is the case, your item will be enclosed in a thick plastic wrap and placed in a box. Take care when cutting open the plastic as to not damage your item.
We ship some of our King Size 9” Medium and all of our King Size 9" Firm mattresses through a residential freight service. In this case, the freight service will contact you one or two days before the item is delivered to coordinate delivery. These mattresses are estimated to be delivered within 10 business days of the order date.
When we do ship with UPS, we use UPS Carbon Neutral Shipping to minimize the environmental impact.
Feel free to call us at (312) 487-2865 or email us at firstname.lastname@example.org if you have any questions or concerns about shipping.